managed services

What is Managed Services?

What is managed services? It’s a question we hear often, and it’s a valid one. The IT community and MSPs (managed service providers) frequently use the term, but with little to no explanation about what it truly means. We’re here to define managed services and explain the benefits of a managed service plan. The difference really lies between managed services …

Monitoring with NetCrunch

Decypher offers a very robust monitoring package to keep tabs on the health and availability of your network devices. One of the tools in our monitoring arsenal is NetCrunch from AdRem Software. NetCrunch recently featured a Decypher testimonial on their website. Director Farr Shepherd had this to say about NetCrunch: “We have researched other software before NetCrunch, but no others …