About Us
Decypher Technologies delivers managed IT, advanced cybersecurity, and in-building cellular solutions for organizations and private clients that need technology to perform reliably and securely.
For more than twenty years, we have helped clients across the United States protect critical systems, reduce risk, and solve complex technology challenges. Our engineers bring deep technical expertise to every engagement, backed by responsive support and a service model tailored to each client’s environment and priorities.
As a full-service technology partner, we provide the strategic guidance, day-to-day support, and specialized infrastructure expertise clients need to keep operations running securely and without disruption.
Business & Family Office Cybersecurity
If your business or family office were breached today, who would lead the response?
Decypher helps protect systems, data, staff accounts, vendor access, and daily operations with layered cybersecurity, 24/7 monitoring, advanced threat response, clear team guidance, and incident readiness.
The result is lower operational risk, stronger resilience, and confidence that your organization is prepared.
Commercial Cellular DAS, Public Safety DAS & ERRCS
Strong, reliable cell service and emergency responder coverage where your building needs it most.
Decypher designs and installs commercial cellular DAS, public safety DAS, and ERRCS solutions that improve in-building wireless coverage, reduce dead zones, and help properties meet first responder communication code requirements.
The result is stronger signal, safer communication, and a clearer path to compliance.
Managed
IT Services
Full-service IT support, including system monitoring, help desk support, infrastructure management, and co-managed IT partnerships.
Residential
Cybersecurity
If your home network were breached today, who would you call?
Decypher helps protect your home network, devices, accounts, and personal data with layered cybersecurity, 24/7 monitoring, practical guidance, and incident response when it is needed most.
The result is lower personal risk, stronger protection, and confidence that your digital life stays secure.
Residential
Cellular DAS
Strong, reliable cell service where it matters most at home.
Decypher designs and installs residential cellular DAS solutions that reduce dead zones and improve indoor cellular coverage in large homes, estates, guest houses, lower levels, garages, and other hard-to-reach spaces.
The result is fewer dropped calls, stronger signal, and a home that stays connected.
Network
Engineering
Enterprise-grade networking solutions, wireless deployments, and high-performance infrastructure design.
Who We Serve
Technology and security expertise for organizations and private clients.
- Commercial organizations
- Executive protection firms
- Professional offices
- Healthcare and regulated environments
- Hospitality and high-expectation properties
- Family offices and UHNW clients
- Luxury residences and multi-property environments
- Buildings with in-building communications requirements
Why Choose Decypher
- More than twenty years of experience
- Highly certified engineers
- Nationwide support
- Expertise across managed IT, cybersecurity, infrastructure, and in-building cellular solutions
- Responsive, high-touch service
Trusted nationwide and recognized by leading industry authorities for excellence in managed IT, cybersecurity, and network design.
Our Team of Experts
Our Executives and Leadership
Farr Shepherd
Chief Executive Officer
Farr Shepherd
Chief Executive Officer
Cisco CCDA CertifiedCEDIA RNS
CEDIA Task Force
Audrey Burgio
Chief Operating Officer
Audrey Burgio
Chief Operating Officer
OSHA 30 Certified
Mick Reilly
Chief Technology Officer
Mick Reilly
Chief Technology Officer
Cisco CCNA Routing & Switching, CCNA Wireless & CCDA Certified
Stetson Lee-Garza
Director of Service Delivery
Stetson Lee-Garza
Director of Service Delivery
Datto Certified TechnicianTechnology Advisors & Account Management
Adilene Valenzuela
Business Development Department Manager
Adilene Valenzuela
Business Development Department Manager
Miles Bassin
Technology Advisor
Miles Bassin
Technology Advisor
Brenda Corona
Account Manager
Brenda Corona
Account Manager
Stephanie Gomez
Account Manager
Stephanie Gomez
Account Manager
Alyssa McDonald
Account Manager
Alyssa McDonald
Excel Mejio
Business Development Coordinator
Excel Mejio
Business Development Coordinator
Nia Price
Training Specialist
Nia Price
Training Specialist
Adas Wolk
Senior Technology Advisor
Adas Wolk
Senior Technology Advisor
Cisco Account Manager Axis Certified Professional
Technical Services
Stephanie Antillon
Technical Services Manager
Stephanie Antillon
Bjoern Heyer
Specialist | NOC Team Lead
Bjoern Heyer
Specialist | NOC Team Lead
CompTIA A+ ITIL 4 Foundation
Julio Mendez
Engineer | Service Team Lead
Julio Mendez
Engineer | Service Team Lead
Datto Certified CompTia A+
Michael Pujols
Engineer | Managed Services Team Lead
Michael Pujols
Engineer | Managed Services Team Lead
Apple Certified Professional
CompTia A+
CompTia Network+
Justin Rinehart
Specialist | Managed Services Team Lead
Justin Rinehart
Specialist | Managed Services Team Lead
Lucas Williams
Specialist | Managed Services Team Lead
Lucas Williams
Specialist | Managed Services Team Lead
Alphonne Agawin
Technician
Alphonne Agawin
Technician
CEL-FI Maintenance Certication
Ian Alera
Cybersecurity Coordinator
Ian Alera
Imran Bashir
Technician
Imran Bashir
Technician
George Cao
Technician
George Cao
Technician
Acronis Cloud Tech Associate Advanced Backup, Juniper Networks Certified Associate Junos (JNCIA-Junos), Kaseya Certified Technician in Datto RMM, Kaseya Certified Technician in Datto SaaS,
Orlando Cedeno
Technician
Orlando Cedeno
Cisco Systems Networking Certified, Fortinet NSE 1 Certified, MS Windows Hyper-V Certified, Vmware Certified
Li Chang
Technician
Li Chang
Sherri Cunningham
Scheduling Coordinator
Sherri Cunningham
Scheduling Coordinator
Anjomar Del Mindo
Technician
Anjomar Del Mindo
Technician
Jonas Dizon
Specialist
Jonas Dizon
Specialist
MCS, CCNA, CCNP – Routing & Switching, CCS – Enterprise, Wireless Implementation, & Networking
Carlos Feliz
Specialist
Carlos Feliz
Specialist
Jason Garcia
Specialist
Jason Garcia
Specialist
Al Hayward
Technician
Al Hayward
Technician
ConnectWise Manage PSA Help Desk Technician & Engineer, Datto Certified Professional
Lorilyn Ilagan
Technician
Lorilyn Ilagan
Hunter Kowalski
Technician
Hunter Kowalski
Technician
Pedro Marinho
Technician
Pedro Marinho
Hans Michel
Cybersecurity Analyst
Hans Michel
Cybersecurity Analyst
Michael O'Neil
Engineer
Michael O'Neil
Bryan Pasco
Technician
Bryan Pasco
Technician
Karlos Parong
Technician
Karlos Parong
Technician
Joel Paulson
Technician
Joel Paulson
Logan Robison
Technician
Logan Robison
Technician
CISCO CCNA
JP Rosales
Technician
JP Rosales
Technician
ConnectWise Manage PSA Help Desk Technician & Engineer, Datto Certified Professional
Anuj Thakur
Specialist
Anuj Thakur
Specialist
ConnectWise(Automate, Manage, ScreenConnect) Expert, CCNA, MCP
Jason Weber
Cybersecurity Team Lead
Jason Weber
Projects & Design
Devon Martensen
Project Department Manager
Devon Martensen
Iain Edgar
Specialist | DAS Team Lead
Iain Edgar
Specialist | DAS Team Lead
ADRF Certified, Cel-Fi Enterprise Installer, Anritsu Passive DAS Installation/ Testing, OSHA 10, Radio Enhancement Systems Installer
Adam Galusha
Engineer | Concierge Team Lead
Adam Galusha
Engineer | Concierge Team Lead
Apple Certified TechnicianComptia Net+
Axis Certified
Frank Allen
Specialist
Frank Allen
ADRF Certified, Cel-Fi Enterprise Installer, Anritsu Passive DAS Installation/Testing, OSHA 10, Radio Enhancement Systems Installer
Darwin Atendido
Design Specialist
Darwin Atendido
Shelby Cowan
Project Manager
Shelby Cowan
Project Manager
Micah Friedenberg
Engineer
Micah Friedenberg
Engineer
MSA, MCSE, Axis Certification, Clarity Matrix G3 LCD Installer, Nextivity Cel-Fi, 20+ Years Low Voltage/ telecom engineer.
Sergio Gomez
Specialist
Sergio Gomez
Specialist
SOLID ALLIANCE Commissioning & Integration Certified, OSHA 10 Certified, Comba Criticalpoint PS BDA Installation and Commissioning Certified, ADRF ADXV Certified, CEL-FI Enterprise Installation Certified, CEL-FI Enterprise Maintenance Certified
Ande Grillo
Partner | Engineer
Ande Grillo
Partner | Engineer
Certified Master Fiber Optic Technician OSHA 30 Certified
Seth Highlen
Technician
Seth Highlen
Janae Hebets
Project Manager
Janae Hebets
Rolando Izquierdo
Design Specialist
Rolando Izquierdo
Ekahau ECSE Design
Robert Klanecky
Engineer
Robert Klanecky
Engineer
Colorado Electrical Signal Supervisor Certification, Comba PS BDA NG Certified , ADRF ADXV Certified, ADRF ADX Certified, ADRF SDR Certified, ADRF PSR Certified, Cel-Fi Enterprise Installer, Anritsu LTE Theory and Measurment, Anritsu Passive DAS Installation/Testing, OSHA 10
Isah Mckenzie
Apprentice Technician
Isah Mckenzie
Apprentice Technician
Rohan Odendaal
Engineer
Rohan Odendaal
Engineer
Anthony Paoli
Project Manager
Anthony Paoli
Project Manager
Dason Rapp
Engineer
Dason Rapp
Engineer
Kevin Romulus
Specialist
Kevin Romulus
Specialist
Workstation Specialist CompTIA A+ , Microsoft 365 Certified: Fundamentals
Mike Tackett
Partner | Wireless Engineer
Mike Tackett
Partner | Wireless Engineer
FCC GROL (General RadioTelephone Operator License) License Number PG-15-17689 highest nationwide license available and mandatory to deploy DAS systems.
Edgar Suarez
Technician
Edgar Suarez
Technician
Chas Wood
Specialist
Chas Wood
Specialist
Kimberly Vargas
Project Coordinator
Kimberly Vargas
Project Coordinator
Dawnuelle Wells
Project Manager
Dawnuelle Wells
Project Manager
Development
Gleen Israel
Development Team Lead
Gleen Israel
Development Team Lead
Certifications:ITIL 2011 Foundation Certification Program, Enterprise Information Security Foundational Course, CompTIA Linux+: Linux System Administration
Mark Libres
Development Engineer
Mark Libres
Development Engineer
Certifications:
Microsoft Technology Associate – Introduction to Programming using Java, MTA – Database Administration Fundamentals, MTA – Software Development Fundamentals, AWS Cloud Practitioner Essentials
Kurt Maderal
Development Engineer
Kurt Maderal
Development Engineer
Web Development and Architecture including Automation on both On-premise and Cloud Infrastructure Application Deployments
William Medrano
Development Specialist
William Medrano
Development Specialist
Figma: Collaborative UI/UX Designs, Adobe XD: Collaborative UI/UX Designs, Web Designs, Adobe Photoshop, Adobe Illustrator
Chris Navales
Development Specialist
Chris Navales
Development Specialist
Web Develop and Data Engineering, Hacker Rank – Rest API Intermediate Certificate, Cloudera – CCA 175
Doris Mae Sunga
Development Specialist
Doris Mae Sunga
Development Specialist
Agile Foundations: Fundamentals, Project Management, Foundations of Software Testing Strategy and Validations Programming Foundations: Software Testing/QA
Nathan John Villar
Development Specialist
Nathan John Villar
Development Specialist
Software Design and Architecture Specialization, Design Patterns, Object-Oriented Design, Programming Foundation: Algorithms, JavaScript as a Second Language, React: Creating and Hosting a Full-Stack Site, Cisco CCNA 1: Routing & SwitchingMarketing
Annette Acosta
Director of Communications | Marketing Team Lead
Annette Acosta
Hannah DeLeon
Marketing Coordinator
Hannah DeLeon
Taylor Mallory
Apprentice Marketing Specialist
Taylor Mallory
Karla Pama
Marketing Specialist
Karla Pama
Marketing Specialist
Marilou Velos
Marketing Specialist
Marilou Velos
Marketing Specialist
Coordination & Logistics
Jeremy Jones
Logistics Specialist | Logistics Team Lead
Jeremy Jones
Logistics Specialist | Logistics Team Lead
Autumn Harvey
Logistics Coordinator
Autumn Harvey
James Reed
Logistics Coordinator
James Reed
Logistics Coordinator
Tania Valdez
Logistics Coordinator
Tania Valdez
Logistics Coordinator
Administrative
Cheyenne Bailey
Administration Manager | Executive Assistant
Cheyenne Bailey
Administration Manager | Executive Assistant
Craig Yanos
Chief Financial Officer
Craig Yanos
Aaron English
Engineer | Internal IT Team Lead
Aaron English
Engineer | Internal IT Team Lead
M365 Security Administrator, M365 Enterprise Administrator Expert, MCP, MCTS, FCSNA, VTSP
Jen Ray
Accounting Team Lead
Jen Ray
Leroy Morales
Safety & Knowledge Management Team Lead
Leroy Morales
Safety & Knowledge Management Team Lead
Fahim Ahmed
Specialist
Fahim Ahmed
Hauwei – HCIP Storage CCSS, CDPS, IBM AIX 6.1 Admin, Microsoft Server Virtualization, Microsoft Certified, VTSP
Phoebe Berry
Accounting Coordinator
Phoebe Berry
Lara Butler
Travel Coordinator
Lara Butler
Travel Coordinator
Mary Castro
Accounting Coordinator
Mary Castro
Accounting Coordinator
Tabitha Davies
Accounting Coordinator
Tabitha Davies
Accounting Coordinator
Jessica Friedenberg
Accounting & Contracts Coordinator
Jessica Friedenberg
Accounting & Contracts Coordinator
Nyll Gascon
General Counsel
Nyll Gascon
General Counsel
Elena Mamaril
HR Coordinator
Elena Mamaril
HR Coordinator
Mary Jane Modesto
Accounting Coordinator
Mary Jane Modesto
Rez Negapatan
Accounting Coordinator
Rez Negapatan
Accounting Coordinator
Interested in joining our team?
If you’re interested in joining our team, please send a cover letter and resume to [email protected].
Partners
TESTIMONIALS
What our clients say
How a luxury resort keeps its IT simple and reliable
Businesses & Hospitality
Decypher Technologies has been wonderful over the last 3.5 years in Jupiter. The support is consistent and comprehensive, and I feel that our IT environment is always in the best of hands. The Decypher team provides real solutions and helps us research and negotiate accounts with third parties.
— General Manager, Timbers JupiterHow a family office built a stable, proactive tech environment
Family Offices
Even before we had concierge services in place, you always said yes and I’ve learned a lot from how you think and communicate. You’ve helped us build a stable, proactive setup, and the difference from where we started is night and day. My boss is very happy, especially given how critical uptime is in his work. I also appreciate how you’ve visited every property and built strong partnerships with AV and security always focused on collaboration, not control. You’ve been a steady partner as we grow this family office.
— Director of Properties, Family OfficeHow a hospital strengthened security without disrupting care
Healthcare
Working with Decypher has been a great experience. Their team is knowledgeable, intuitive, and passionate. They took the time to truly study not only our technical environment, but our business culture as well.
— Director of Technical Services,
Valley View Hospital
How a global bank protected their executives’ digital lives with discretion
Luxury Clients & UHNW
Decypher has been instrumental in developing and supporting an executive cyber protection program in partnership with an international bank. Their team operates at the highest level of discretion and professionalism, making them a trusted resource we’re confident referring.
— Managing Director,Cybersecurity Intelligence, International Bank
How a construction firm built reliable cellular coverage from the start
Construction & Cellular DAS
Decypher Technologies has been an integral partner for Palace Construction. They have helped us advise our clients on initial RF testing and to incorporate design for radio amplification in our projects instead of getting to the end and finding it required for CO. Decypher provides solutions that save us money and time. We know we can count on them on any of our projects.”
— Senior Project ManagerConstruction Firm
How a nonprofit recovered from a major cyber breach in record time
Cybersecurity Incident Response Nonprofit
We recently discovered that we had been hacked after receiving an email from our bank about a suspicious wire transfer request of over $100K. The email appeared to come from me to our head of banking, but I had never sent it. In crisis mode, a colleague referred us to Decypher Technologies. Decypher quickly identified the scope of the breach and shut it down immediately. Aspen Film recovered thanks to Decypher’s expert team. We could not have been more pleased with the outcome and were blown away by how fast and efficient the process was.
— Executive and Artistic Director Film NonprofitGet in Touch
Call 855.808.6920 or use the live chat below.
Do you have questions about us? Would you like more information about our Services will work for you or your business?
Get in touch with us today. We’re confident we can solve your home or business’ technology headaches and simplify your investment with a Managed Service plan.