Job Postings:

Sales Coordinator

Responsibilities
• Source new sales opportunities through inbound lead follow-up
• Work with customers to take care of needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Assist Outsides Sales Representatives in closing sales and achieve quarterly quotas
• Contract preparation and document management

Requirements
• Strong phone presence and experience working many calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Strong computer and typing skills with Microsoft Office experience
• Ability to multi-task, prioritize, and manage time effectively

Benefits:

• Competitive salary based on experience and qualifications.
• Health, vision, and dental benefits included.
• Performance-based incentives.
• Generous bonus levels.
• Full on-the-job training & support.
• Fun working environment and culture.
• Great opportunity for advancement.

This position is full-time and paid hourly with participation in team bonuses, health insurance and other benefits, as well as a career path oriented towards outside sales or as a team coordinator. Please respond in writing with a cover letter, resume and references to jobs (at) decyphertech (dot) com.

Tier 1 Technician

The Tier 1 Technician will provide technical assistance to computer users and answer questions or resolve computer problems for clients in person, or via telephone or electronically. This role may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Education and Experience (Desired):

• Some college, no degree
• Moderate-term on-the-job training
• A+ Certification
• Network+ Certification
• Broadband-Voice Over Internet Protocol
• Server+ Certification
• Implementing A Desktop Infrastructure
• Configuring Advanced Windows Server 2012 Services
• Implementing and managing Microsoft Exchange Server 2003

Knowledge:

Computers and Electronics:
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Customer and Personal Service:
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language:
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar.

Telecommunications:
Knowledge of transmission, broadcasting, switching, control and operation of telecommunications systems.

Clerical:
Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, technical writing, designing forms, and other office procedures and terminology.

Benefits:

• Competitive salary based on experience and qualifications.
• Health, vision, and dental benefits included.
• Performance-based incentives.
• Generous bonus levels.
• Full on-the-job training & support.
• Fun working environment and culture.
• Great opportunity for advancement.

If you think you have what it takes to be a Tier 1 Support Technician at Decypher, contact us today! Send a cover letter and resume to jobs (at) decyphertech (dot) com.