About

Farr Shepherd founded Decypher Technologies in 2003 to provide the best technical solutions and client service to the Rocky Mountain region. Over 15 years later, Decypher has grown to serve diverse clients nationwide, with over 40 employees and four locations.

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Our Executives


Farr Shepherd

President | Business Development Manager
Cisco CCDA Certified
 

Farr Shepherd holds a Bachelor of Business degree in Management and Management Information Systems. He has extensive experience in Information Technology and AV integration fields. Farr built the Decypher brand to become the largest IT Technical Services Company in the Colorado Rockies. He has also served on an executive team for one of Colorado’s largest technology companies. He has a love of networking, which has been enhanced by the complexities of working in the Luxury residential industry, allowing him to deploy unique networks in exceptional luxury environments.

Mick Reilly
Vice President | Technical Services Cisco CCNA Routing & Switching, CCNA Wireless & CCDA Certified  

Mick has over 18 years of experience in Information Technology. He specializes in Cisco networking and wireless. Mick loves to build networks that work and troubleshoot the ones that don’t. When he’s not at work, you’ll find him riding the powder around Aspen’s four mountains with anyone who enjoys the same.

Technology Advisors & Account Management


Glenn Cunningham
Technology Advisor Meraki CMNA Certified
Jennifer Emig
Marketing Manager
Jessica Friedenberg
Account Manager | Implementation Coordinator
Rolando Izquierdo
Sales Designer
Ashley Michalski

Technology Advisor

James Ring
Technology Advisor Meraki CMNA Certified
Mike Tackett
Partner | Senior Engineer FCC GROL
Adas Wolk
Technology Advisor Cisco Account Manager Axis Certified Professional
Jenn Wondrasek

Account Manager

 
 
 

Technical Services


Stephanie Antillon
Lead Service Coordinator
Gabrielle Barrett

Service Coordinator

Josh Breault
Engineer Cisco CCNA Certified
Datto Certified Technician
Li Chang
Technician

Mark Cole

Technician

Carlos Garcia

Technician

Jasper Garner

Technician

Stephen Glenn
Technician
Bjoern Heyer

Specialist

Stetson Lee

Technical Services ManagerDatto Certified Technician

Chris Oldaker
Technician
Joel Paulson
Technician
Rob Starling

Technician

 
 
 

Projects


Audrey Burgio
Senior Project Manager
Iain Edgar
Specialist
Micah Friedenberg

SpecialistPlanar Clarity Certified
Honeywell Certified Installer

Adam Galusha

Engineer Apple ACMT ACSP OnSSI Certified

Ande Grillo

Partner | Project Manager
Certified Master Fiber Optic Technician
OSHA 30 Construction Certified

Allison Henslee

Project Manager

Robert Klanecky
Engineer ADX Certified ADX V Certified
Nathan Marjanen
Specialist Cisco CCNA Certified Axis Certified Professional
Daniel Scheirman

Technician

Devon Martensen

Project Coordinator

 
 

Administrative


Cheyenne Bailey

Executive Assistant

Jeremy Jones
Purchasing Manager | Logistics
Anna Levran
Partner
Dustin Werre
Partner | Knowledge Management Officer Microsoft MSCTP, VTSP Certified

Interested in joining our team?



If you're interested in joining our team, please send a cover letter and resume to
jobs (at) decyphertech (dot) com.


TECHNICIANS WANTED!

Decypher Technologies is an IT Managed Services Provider. Our team is looking for an experienced field and remote support technician with no less than five years of experience to join us.  The ideal candidate would have worked in a similar work environment, have experience in customer service and possess excellent customer relationship skills. Strong communication skills and attention to detail are a must. Candidates should poses experience in networking, OS X and all Windows platforms. Experience with a PSA such as Connectwise Manage and an RMM tools are a plus. Certifications are not required but Network +, CCNA and Microsoft certifications will be given more weight in the interview process. Our starting wage is very competitive but is ultimately commensurate to experience. The position includes excellent benefits such as health insurance including vision and dental, paid time off and holidays, a company vehicle, a bonus program, and more. Please email jobs at decyphertech dot com. Please include a cover letter, resume and include references in the e-mail. 

Experience/Qualifications: 
Minimum 5+ years experience in IT 

Comprehensive understanding of: 
-Microsoft Windows Operating Systems through Windows 10 
-Windows Server 2003 through 2016  
-Microsoft Office 365  
-Active Directory 
-Group Policy  
-Managed switches/VLANs 
-Firewall Management
-VoIP phone systems 
-Understanding and Working Knowledge of DNS

Ability to independently troubleshoot and resolve a wide range of issues from application support to complex server and infrastructure issues. 
Customer service skills required. This skill is just as important as your IT knowledge. 
Ability to work independently or as a team player.  
Must be self-motivated, detail oriented, high energy, and able to work with minimal supervision. 
Must be able to lift 50 pounds. 
Must have valid driver's license and reliable transportation. 
Apple IOS experience is a plus.
Microsoft Certifications is a plus. 
Previous experience at Managed Services company is a plus.
Must be willing to submit to a background and credit check.

Please include resume and salary requirements with your response, we look forward to hearing from you!

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