Memorable Passwords, Phishing, and Troubleshooting When Troubleshooting, Don’t Overthink It If your computer is acting erratically, try basic troubleshooting first. This could include powering the machine down, then back up, closing windows and quitting programs. Also, don’t forget about external devices, as sometimes disconnecting these can resolve the issue. Try disconnecting the keyboard, mouse, track pad, etc. to see if …