Recently Decypher Technologies was named by CRN as one of the top Managed Services Provider in North America. CRN is a news website specifically for technology integrators. The Top 500 list recognizes technology providers and consultants whose forward-thinking approach to providing Managed Services is changing the landscape of the IT channel. This year Decypher Technologies was on the Elite 150 section of that list.
Farr Shephard, the CEO of Decypher Technologies said “this award is the result of the constant re-evaluation of Managed Service Providers giving value to their clientele. Value is not an afterthought, it must be first and foremost, and that has brought us great customers, a great company and this recognition.”
Decypher Technologies has identified 2 levels of value that have brought this success.
- Serving your customers at a higher level than they pay for, seems simple, however, in the technology industry there are unique challenges with every client and Decypher seeks to ensure each client feels the value of the services they offer.
- Treating employees with the same respect and appreciation that would normally be reserved for family. Employees are the backbone of the business, and when they are happy and excited to be at work, they naturally serve the clientele at a higher level than is required. This leads to very happy clients and long term business growth.
About Decypher Technologies:
Farr Shepherd founded Decypher Technologies in 2003 to provide the best technical and IT solutions and client service to the Rocky Mountain region. Over 15 years later, Decypher has grown to serve diverse clients nationwide, with over 40 employees and four locations.