post-hurricane support

Post-Hurricane Support and Recovery

Post-Hurricane Support and Recovery We’re thinking of all those affected by recent hurricanes that impacted the U.S. and the Caribbean. Let us know if there’s anything we can do to help recover your technology or data. Were you affected by hurricanes Harvey or Irma? Are you bracing for Jose, or the next storms in the forecast? Unfortunately, many of our …

Security Update to the Customer Portal

Your security is a top priority to us! That’s why we are updating the security settings of our Customer Portal, and wanted to let you know how this will impact you. The update includes new password requirements, and may require you to change your password to access your account. To change your Customer Portal password, click “Forgot Your Password” in …

Just a Note to Say “Thanks”

To our valued clients: I just wanted to take a moment to express my appreciation for allowing my team to work with you. I know we aren’t your only choice for IT support, so we wanted to let you know that we truly value our relationship. As we improve our business and the services we offer, we wanted to let …

Timbers-Jupiter-IT-Support

Setting up Timbers Jupiter for Technology Success

This month, Timbers Resorts invited the Decypher team to Jupiter, Florida to assist in preparing the property for its addition to the exclusive Timbers collection. This involved very thorough planning with our highly trained team of IT professionals to execute the transition with precision, so nothing slipped through the cracks. Jupiter, Florida is known by Floridians as a hidden treasure. …