News
HEIC Files, Windows Shortcuts, and more…
HEIC Files, Windows Shortcuts, and more… What are HEIC files? HEIC files (High Efficiency Image Format) are image files from an iPhone. They aren’t natively supported by Windows but there should be...
Outlook Tips and a Phishing Quiz
Outlook Tips and a Phishing Quiz Take Google’s Phishing Quiz to Sharpen Your Security Skills This month, we’re sharing a great tool you can use to help train your staff to resist email phishing att...
Holiday Gift Guide from our Technicians – 2018
Holiday Gift Guide from our Technicians – 2018 Our technicians have the best recommendations for gifts this year, no matter the age or budget. Keep reading for our gift ideas, and you’re sure t...
Telemarketers, Outlook and Password Tips
Telemarketers, Outlook and Password Tips Outlook Time Zone Tips You can change Outlook’s settings to view a second time zone in Outlook Calendar. Just go to File – Options (or Outlook – Prefere...
How to Work in IT
How to Work in IT – Advice from Mick Reilly, Decypher’s Vice President and Technical Director Mick has over 19 years of experience in Information Technology, and he specializes in Cisco networkin...
The Easiest Way to Protect Yourself from Cybersecurity Threats
The Easiest Way to Protect Yourself from Cybersecurity Threats The Best and Easiest Protection Solution Available to You The best way to prevent breaches is to deploy multi-factor authentication or...
Equipment Lifespan – What You Can Do
Equipment Lifespan – What You Can Do Tidy Equipment = Longer Lifespan We often see messy equipment racks and offer to tidy them up for our clients. This isn’t just a cleanliness pet peeve – it ...
Cybersecurity & Russia, iPhone Charging, and more…
Cybersecurity & Russia, iPhone Charging, and more… Keyboard on Windows If you tend to accidentally press keys on your keyboard (perhaps due to hand tremors), “Filter Keys” can be enabled on Windows...
What? You’re Not Using Office 365? Five Reasons Why You Need to Start Right Now
If you missed your invitation to the party, here it is. Chances are that your competition is already using the Microsoft Office 365 suite of tools to maximize their productivity and grow their busi...
What is Managed Services?
What is managed services? It’s a question we hear often, and it’s a valid one. The IT community and MSPs (managed service providers) frequently use the term, but with little to no explanation a...
Surface Pro, Microsoft Office and Apple OS X Tips
Surface Pro, Microsoft Office and Apple OS X Tips Traveling with your Surface Pro When traveling with a Surface Pro for extended periods of time, we recommend shutting the device down. When the de...
4 Simple Steps to PCI Compliance
Like any business owner, you care about growing your business while protecting your customers’ confidential information. PCI DSS (Payment Card Industry Data Security Standard) is a security standar...
Holiday Gift Guide from our Technicians – 2017
Holiday Gift Guide from our Technicians – 2017 Our technicians have the best recommendations for gifts this year, no matter the age or budget. Keep reading for our gift ideas, and you’re sure to...
Laptop Upgrades and VoIP Quality of Service
Laptop Upgrades and VoIP Quality of Service Laptop Upgrades We’ve noticed that many customers buying new MacBooks are running into space issues because of hard disk drive downgrades. Some of our cl...
Exciting News! BTS Wireless has Merged with Decypher Technologies
Glenwood Springs, Colorado (October 30, 2017) BTS Wireless, the leading In-Building Wireless and Radio Frequency Engineering Firm on the Front Range, has joined forces with Decypher Technologie...
Memorable Passwords, Phishing, and Troubleshooting
Memorable Passwords, Phishing, and Troubleshooting When Troubleshooting, Don’t Overthink It If your computer is acting erratically, try basic troubleshooting first. This could include powering the ...
Post-Hurricane Support and Recovery
Post-Hurricane Support and Recovery We’re thinking of all those affected by recent hurricanes that impacted the U.S. and the Caribbean. Let us know if there’s anything we can do to help recover you...
DocuSign Scam, Outlook and a Software Recommendation
DocuSign Scam, Outlook and a Software Recommendation Scam Alert A DocuSign Scam has circulated that makes the email from “DocuSign” look very legitimate. If you receive an email from DocuSign from ...
Email Encryption, Send Limits, and Equipment Replacement
Email Encryption, Send Limits, and Equipment Replacement Equipment Replacement Often, sticker shock steers us to purchase cheaper solutions, but these decisions can come at a cost. That cost could ...
Important Security Update – Petya Cyberattack
What is Petya? This ransomware is a variant of an older attack, dubbed “Petya,” except this time the attack uses EternalBlue to target Windows systems—the same exploit behind the infamous Wan...
WannaCry And HummingWhale: Keep Yourself Protected
WannaCry And HummingWhale: Keep Yourself Protected WannaCry The WannaCry virus made quite an impact this month, but the U.S. was less affected than other countries. Over 90% of WannaCry’s victims w...
How To Keep Your Browsing Data Private
How To Keep Your Browsing Data Private The government has recently moved to deregulate internet privacy laws so that Americans’ browsing data could be up for grabs to the highest bidder. Internet s...
Hotel Wireless Systems – President Farr Shepherd to Speak at Open Forum
Our President, Farr Shepherd, is set to speak this evening at an open forum held by HFTP to discuss hotel wireless systems. He will be speaking at 6:30pm at the Westin Beaver Creek in Avon, CO. Hot...
President Farr Shepherd Featured in Datto Video Series
Datto recently featured our President, Farr Shepherd, in their “Welcome to Denver” video series to highlight the appeal of Denver and promote their upcoming conference, DattoCon17 Denver. Farr spok...
Cybersecurity Tips To Avoid Getting Hacked
No one wants to get hacked, but the reality of our online environment means it will likely happen sooner or later if we don’t follow the latest cybersecurity tips. This month’s Tech Tips focuses on...
Cisco Umbrella – An Exciting Addition To Your Managed Service Package
We’ve added Cisco Umbrella to your managed service package…read on to find out how this benefits you! As your managed services provider, we’re always looking for ways to upgrade and improve our of...
Worried About Security? Let Us Manage It Automatically With Patch Management
As your managed services provider, your security is always our top priority. That’s why we offer an automatic, hassle-free patch management schedule to our clients. It’s important to keep your syst...
Why You Should Try Dropbox for Business
Simplify your storage with Dropbox for Business Dropbox for Business gives you the ability to share files with your team and store information securely. Employees love its convenience and ease of u...
DNS, HP Scanning, and the Best of CES – Decypher Tech Tips
We want to keep you informed with the latest technology tips, so we’re sharing information from our technical meetings that we’ve found most helpful this month. DNS: Sometimes mistakes happen w...
Decypher Tech Tips – January 2017
We want to keep you informed with the latest technology tips, so we’re sharing the information we’ve found most helpful this month. Office for Mac Updates: New Office for Mac Updates are bringing m...
Amazon Echo vs. Google Home: Full Breakdown
Amazon Echo vs. Google Home: Our technicians have outlined some of the differences between these home automation systems to help you decide which one is right for you. Keep in mind that with both d...
November Tech Tips – Technician Gift Guide Edition
Our technicians know just the right gadgets to fill up your wish list this year, whether you’re shopping for loved ones or yourself. In our first-annual Technician Gift Guide, we give you some of ...
Network Share and Power Outages – Decypher Tech Tips, June 2016
We want to keep you informed with the latest technology tips, so we’re sharing the information we’ve found most helpful this month about Network Share, printing and scanning, and how to deal with p...
Dropbox, Printing, and Office 365 – Decypher Tech Tips, May 2016
We want to keep you informed with the latest technology tips, so we’re sharing the information we’ve found most helpful this month about Dropbox, printing, and Office 365. Dropbox: Dropbox creates ...
Software Updates and More – Decypher Tech Tips, April 2016
We want to keep you informed with the latest technology tips, so we’re sharing the information we’ve found most helpful this month regarding software updates and more. Internet Browsers: Be careful...
Decypher Technologies Operating Independently
Glenwood Springs, Colorado (April 5, 2016) – Decypher Technologies announces that the company is now operating independently. Farr Shepherd, founder of Decypher Technologies, repurchased the divi...
Security Update to the Customer Portal
Your security is a top priority to us! That’s why we are updating the security settings of our Customer Portal, and wanted to let you know how this will impact you. The update includes new password...
Decypher Tech Tips, Jan 2016 – Watch Out For These Email Scams!
We want to keep you informed with the latest technology tips, and alert you to two recent email scams affecting our clients so you can protect yourself and your information: Email Scams – Stay Al...
Simplify Calling into Conference Calls with this Simple iPhone Tip
Simplify Calling into Conference Calls with this Simple iPhone Tip Dialing into conference calls can be a real hassle, especially when you’re on the go and have to punch in an access code in additi...
Decypher Tech Tips – October 2015
Decypher Tech Tips – October 2015 We want to keep our valued clients informed with the latest information regarding technology. That’s why we thought you’d enjoy some tips from our recent technic...
Windows 10 is here…should you upgrade?
Microsoft has finally released Windows 10 — the latest overhaul to the most popular operating system in the world. Is an upgrade in your future? We think it should be! Here are some of the stando...
Setting up Timbers Jupiter for Technology Success
This month, Timbers Resorts invited the Decypher team to Jupiter, Florida to assist in preparing the property for its addition to the exclusive Timbers collection. This involved very thorough plann...
The Benefits of a Cloud-Based Phone System
Antique. Dinosaur. Archaic. Have you or your team ever used these words to describe your organization’s phone system? If so, a change is probably long overdue. But is it really worth it to upgrad...
Password Managers: Protecting Yourself in the Age of Hackers
Whether it’s warnings about Heartbleed, the “largest data breach” ever, or Internet browser vulnerabilities, new online security threats are popping up every day. In the age of hackers, what is ...
Warning: Internet Explorer Is Not Secure
As if we needed yet another security threat to worry about, news is spreading that users of the popular Internet Explorer browser are vulnerable to serious security risks. The US Department of Hom...
The Heartbleed Bug – What You Can do to Protect Yourself
The Internet has run wild with reports of a new security threat, the “Heartbleed” bug. What is it, how does it affect you, and what can you do about it? In simple terms, Heartbleed is a vulnerabili...
What Windows XP End of Life means for you…
As of April 8, 2014, Windows has pulled the plug on XP. But there’s no need to panic – this doesn’t mean that XP will stop working. That being said, there are some important things to keep in min...
How Wireless Spectrum Analyzation can Improve Your Network…
At Decypher, we pride ourselves on designing reliable and fast wireless networks. But many of our clients have never heard of our spectrum analyzation services. Spectrum analyzation takes our abili...
What is BYOD?
“BYOD” has become quite the buzzword in the tech community, leaving some to wonder what it means… BYOD = Bring Your Own Device The “device” is a mobile one – whether it’s a smartphone, tablet or ...
Technicians Earn Apple Mobile Technology Competency, Apple Certifications
Aspen/Avon, Colorado (June 27, 2013) – Decypher Technologies is pleased to announce that three of its technicians recently attained advanced certifications, bringing their total number of Apple c...
New Help Desk Service
Decypher Technologies is pleased to announce a new offering tailored to the needs of businesses: Help Desk. We have assembled a team of our qualified local technicians to provide fast technical sup...
Monitoring with NetCrunch
Decypher offers a very robust monitoring package to keep tabs on the health and availability of your network devices. One of the tools in our monitoring arsenal is NetCrunch from AdRem Software. Ne...
Clean Up a Slow PC
Few things are as frustrating as when your computer is acting sluggish and glitchy. Fortunately, there are steps you can take to ensure that your PC continues to run smoothly. Routinely cleaning up...
Technicians Earn Certifications in Advanced Wireless
Aspen/Avon, Colorado (December 20, 2012) – Decypher Technologies is pleased to announce that two of its technicians recently received advanced technology certifications. Decypher Technologies’ ...
Technicians Earn Certifications in Mac Support, Fiber Optics
Aspen/Avon, Colorado (June 13, 2012) – Decypher Technologies celebrates the success of two of its technicians who recently received certificates in advanced Information Technology training. Decyp...