Expired Adobe Subscriptions
If someone in your organization has an expired subscription for an Adobe product, you need to call Adobe to have them remove the expired license. Expired licenses can cause issues when the subscription is allowed to lapse. When you try to renew a lapsed subscription and aren’t able to, a new subscription is created, but the expired one prevents it from being used. Make sure to renew your Adobe subscriptions before they expire (Adobe will prompt you that your subscription will expire within 30 days). Remember that Decypher can manage your Adobe cloud account, keeping on top of renewals and expirations. If we don’t currently manage your Adobe cloud account and you are seeing a renewal notice when you log into Adobe, please notify us – this is a great opportunity for us to manage this for you. Call us at 855.808.6920 or contact us to help with your Adobe account.
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