Your security is a top priority to us! That’s why we are updating the security settings of our Customer Portal, and wanted to let you know how this will impact you. The update includes new password requirements, and may require you to change your password to access your account.
To change your Customer Portal password, click “Forgot Your Password” in the login window. You will receive a password reset email – follow the link in that email to change your password according to the new security standards.
If you experience any issues resetting your password, please feel free to contact us at 855.808.0600.
Best,
The Decypher Technologies Team